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Eliciting Change from a Stagnant Environment

Performance
Improvement News
Winter 2007
Growing Your Business—Who Determines Your Destiny?
Eliciting Change from a Stagnant Environment
Hey, Did You Get My Message? Evaluating Communication Methods
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What We Do
Change Management

Winter 2007: Volume 6, Issue 1
By By Carol L. Levine, CEO, CarMel Management Solutions, Inc.

When management changes and staff stays the same, motivating a stagnant environment can be troublesome.

Not every management change is perceived as a good thing. To the employees who remain doing the work—day in, day out—getting a new manager simply means that their workflow will be disrupted, more will be asked of them, and that they will have to get used to someone else's ideas, moods and whims. This underscores just how traumatic integrating a new manager into an existing business environment can be. Thus eliciting change from the staff can be like dredging up dirt from the bottom of the sea to find riches.

To get through those tough times, CarMel suggests the following:

  • Listen to the people. Talk to staff, let them get to know you and find out what is important to them. A little conversation goes a long way.
  • Take it slowly. Make expectations known and ease them into changes you want. Make it seem like your ideas are their ideas. In doing so, you will always get better results.
  • Eliciting change can be like dredging up dirt to find riches.
  • Review and revise. As changes are implemented, take stock of how things are going both technically and emotionally and revise expectations accordingly. Again, be sure to listen to the feedback!

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For information on managing change, contact CarMel at 212-973-9622 or customercare@carmelus.com.

* Newsletters are in PDF format, which requires the free and safe Adobe Acrobat Reader. To get a single printed issue, please e-mail us at customercare@carmelus.com.

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